info@newperception.co.uk / 07999 055454

Privacy Policy

Who we are

Our website address is: www.newperception.co.uk.

General Data Protection Regulation

Registration Number:  ZB659689

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your e-mail address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt in to saving your name, e-mail address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

New Perception Counselling & Psychotherapy is stored securely for a period of 5 years following the last occasion on which therapy is undertaken. After the 5-year period, any electronic records about you will be deleted and any paper records will be destroyed in a confidential manner (shredding or burning).

How will your information be stored?

Your information is securely stored so that there can be no unauthorised access. Procedures are in place to safeguard the information collected.

What rights you have over your data

New Perception Counselling & Psychotherapy may not be able to provide therapy if you do not agree to records and information being kept about you.

Under the GDPR you can ask for your records to be erased but New Perception Counselling & Psychotherapy may have to keep basic information to fulfill our professional requirements.

When it is necessary to move your records or contact information around (electronically, between computers and other devices, or physically by moving paper records) precautions are in place to protect your information from being seen by anyone without your permission.

The GDPR gives you the following rights:

  • The right to be informed – this is how your information is stored and used (as set out here in this privacy policy).
  • The right of access – you can see the records held about you.
  • The right to rectification – you can tell us to make changes to your record if it is incorrect or incomplete.
  • The right to erasure/the right to be forgotten – you can ask for your records to be erased but please be aware that we may have to maintain basic information to fulfil our professional and legal requirements.
  • The right to restrict processing – you can request limits on how we use the information held about you.
  • The right to data portability – under some circumstances you can request your data to be copied and used in another system, this only applies when processing is carried out by automated means.
  • The right to object – you can request that some of your information is not used or that it’s used only for certain purposes.
  • The right not to be subject to automated decision-making including profiling – this is not something that New Perception Counselling & Psychotherapy does.

Details of your rights can be found on the website

If you have any queries or concerns about how your information is held or used please contact New Perception Counselling & Psychotherapy detailing your concerns. If you are dissatisfied with the response you can contact the Information Commissioners Office or find more information on their website ico.org.uk.

Your contact information

New Perception Counselling & Psychotherapy may contact you to ask how you are if you have not attended a session and have not made any contact to ensure you are safe and/or if you wish to continue therapy.